UNT Psychology Clinic: FAQ

What should I expect from therapy?
What are typical concerns for which clients seek therapy?
Can I use my insurance plan at the Clinic?
How much will a consultation cost?

How soon can I see a clinician?
Who can take advantage of the Clinic's services?
Where do I park on campus?
How do I make an appointment?

What should I expect from therapy?
Initially, your therapy sessions will involve talking about your concerns and letting your clinician get to know you better. This will help you to define realistic goals, explore options and make responsible decisions. A trusting relationship is essential to useful therapy. If you feel uncomfortable or have concerns about the work you are doing, please discuss these issues. This will make your therapy experience more productive and worthwhile.

What are typical concerns for which clients seek therapy?
We help our clients with many different problems, ranging from life satisfaction issues to more serious difficulties. We commonly work with clients around issues such as depression and anxiety, grief and loss, adjustment difficulties, family and relationship problems, social and communication skills, parenting skills, and strategies for academic success.

Can I use my insurance plan at the Clinic?
The Psychology Clinic will furnish a statement of services for the client to file with their insurance company. The clinic does not accept direct or consignment payment from insurance companies.

How much will a consultation cost?
There is no charge for the first visit. Student clinicians work with each individual client to set a workable fee during the first session.

How soon can I see a clinician?
Prospective clients call the clinic to request services and are assigned to trainee clinicians. An initial interview is typically scheduled within one week of application. This interview allows clinicians to better assess each client's special needs. Supervisors will review each case to determine if the clinic is the appropriate agency to effectively help the prospective client. Appointments are scheduled at that time or a referral to another agency is made. Appointments are scheduled directly by student clinicians. Occasionally, clients are put on a waiting list.

Who can take advantage of the Clinic's services?
Comprehensive psychological services are available to the community on a confidential basis.

Where do I park on campus?
The clinic office will provide clients* with a parking permit. All campus parking spaces require a permit. Clinic parking permits are not valid in reserved spaces or handicapped spaces.

*Faculty, Staff and Students of the University of North Texas are not provided with clinic parking permits.

How do I make an appointment?
Call the clinic office at (940) 565-2631, or stop by the clinic to make an appointment. The scheduling office is open between 8:00 a.m. and 8:00 p.m. Monday through Thursday, and from 8:00 a.m. until 5:00 p.m. on Friday. Clinic appointments can be scheduled between 10:00 a.m. and 8:00 p.m. Monday through Thursday.